Reynolds Management Services tailors services to accomplish the specific needs and objectives of each client and each engagement. In addition to Health Systems Engineering professionals, RMS has a number of other clinical and administrative consultants (Nurse consultants, Pharmacist consultants, Financial specialists, etc.) who bring technical and clinical experience and expertise to engagements.
A partial list of services includes:
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1. Identifying Cost Reduction and Revenue Enhancement Opportunities
These engagements bring immediate value to clients by identifying specific tangible cost reduction and revenue enhancement opportunities in specific departments or throughout the organization. Targeted improvements, when implemented, will improve margin, and the savings will typically pay for the consulting project expense in 4 to 12 months.
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2. Nursing Staff Activity and Technology Analysis
This engagement may include staff Work Sampling, Patient Classification and optimizing work assignments. We collect data on staff work activities and patient requirements. Study results may include restructured patient care services, a smoother interface with new technology, and clearer assignments among Registered Nurses and support staff. Organizational outcomes include improved patient safety, a cost effective workforce, and improved nurse recruitment and retention.
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3. Pharmacy and Medication Use Systems Review
This systematic review includes all medication related processes. Outcomes of this work are improved medication safety, work process improvement, improved drug distribution systems and effective use of staff. RMS also has experience with feasibility studies for pharmacy robots and other technology devices as well as Computerized Patient Order Entry Systems implementation.
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4. Staff and Patient Scheduling Analysis
This service optimizes staff schedules based on time-of-day workload. This approach is particularly effective in the Emergency Department, Surgery, Laboratory, Radiology, Pharmacy and Nursing where patient demands change quickly.
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5. Executive Information Dashboard Systems
This program helps develop and measure mission-critical benchmarks indicators for the organization. It measures and tracks the most significant service, quality, financial and utilization indicators to measure progress toward organizational targets.
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6. Functional Space Planning and Design
We work with designers, architects and operation staff to provide optimal use and configuration of new or remodeled space to maximize workflow and client service.
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7. Quantitative Management Techniques (QMT) Training Series
This multi-part educational series is designed to help executives, managers, supervisors and staff quantify their work and improve their service quality. QMT introduces several easy-to-use techniques to assist staff in managing their programs and resources "by the numbers.".
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8. Reengineering (Lean) Analysis
This service documents current processes and includes interactive group work analysis and improvement sessions. Staff analyze current processes, evaluate, and then rebuild them to improve safety, repeatability and efficiency.
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9. Departmental Workload, Staffing, Expense and Revenue Analysis
This hands-on consulting approach within hospital departments has been effective in reducing costs and improving margins in virtually every department within an organization.
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10. Merger and Acquisition Planning Implementation
When healthcare organizations or departments join forces, we can assist with implementing effective staffing, scheduling and communication systems to assure quality and reduce operating costs.
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11. Physician Acuity Systems Development and Implementation
We help develop and tailor patient classification systems for Medical Surgical, ICU, Behavioral Health and Long Term Care units. These projects help predict and monitor changing patient care needs and identify appropriate number and mix of staff required.
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For more information about these services please click here to contact Reynolds Management Services.
There is no charge for an initial consultation and assessment.
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